Privacy
What we collect, why we collect it, and how to be rid of us.
This is the whole of it, in the same words the rest of the site uses. If your controller wants something said more precisely, ask.
The site forms
What you give us when you ask to talk.
What does the form actually collect?
Book a call asks for your name, club and phone. Under Add a detail, your role, email and a good time to talk are optional. There is no card number or budget question.
Both Start forms ask for the club name, the general manager’s name and email, a mobile number and the club’s time zone.
Chris reads the requests. The answers are kept with the arrival time, a browser note and a hash of the network address used to limit repeated requests. The raw network address is not kept there.
Why the mobile number?
Chris calls the number you give to arrange a look at the club’s own screens. The name and club tell him who is asking. A Start request uses the email address for its confirmation link; the mobile number is kept with the request.
Does the form put me on a list?
It keeps your request for a person to follow up. Book a call also writes the answers to the server log so a request survives a database outage. There is no newsletter or automated marketing sequence.
The demo links
They are tracked, and here is exactly what that means.
What gets recorded when I open one?
Which part of the product it opened, by name: the member home, the tee sheet, the cooler order, lessons, the scorecard, an RSVP, or the console claim. The family of the screen and never the full address, because a full address carries your link’s token and a token in an analytics table is a credential in an analytics table. The time and the same coarse browser note go with it.
What it is for is one sentence: so a follow-up does not have to open with “did you get a chance to look at it”. Nothing on that sheet is sold, shared or used for advertising, and there is no advertising anywhere in this product.
Does this follow real members at a real club?
No, and it is the database that stops it rather than care on our part. A visit row has to name the lead row it belongs to, so it can only exist for somebody who filled the form in on this site. A member at a club that runs this has no lead row, so nothing is looked up and nothing is written about him at all. His club’s own engagement board is the club’s, and none of this touches it.
What does it refuse to count?
A prefetch, and the preview your phone fetches by itself the moment a text arrives. Neither is a person looking at a screen, and counting either would tell us a prospect had walked the demo when nobody had. The whole of it also turns off with one setting, which is there for the day it costs more than it is worth.
Messages from the site
The forms send email, and a person follows up.
Said here because it changes what every other line on this page means.
What email do the forms send?
A Start request emails you a confirmation link and alerts the owner after you confirm. Book a call alerts the owner and, if you gave an email address, replies that your note arrived. That reply contains no demo link. These forms send no texts.
What about messages from my club?
A club’s sends go out on the club’s own account, in the club’s own name, to the club’s own members. The opt-out already works the way it has to: a member who texts STOP is marked, and the shop’s send list moves him to email or shows him as unreachable rather than leaving it to somebody to remember.
The app on your phone
It keeps two things, and one of them never leaves the phone.
What does the App Store app store?
A push token, if you say yes to notifications. Apple hands the app one opaque token for that one phone, and the app posts it once to your club’s server. It lands as a single row, marked as an iPhone, belonging to your club, to you, and to the standing link the phone came in on. Nothing else about the phone travels with it: no advertising identifier, no contact list, and nothing that says where you are.
The second thing is your link, and it stays on the phone. The app remembers it so it opens on your own week instead of asking who you are, and it is kept in the app’s own storage on the handset. It goes to one place, your club’s server, as the credential it already was.
Both switch off, and not by being forgotten. When the shop rotates your link, which is what it does the day you lose a phone, every device that came in on that link goes off with it, and nothing reaches that phone again.
Signing out everywhere, from your own account screen, does the same to every device you are signed in on, the one in your hand included. And turning notifications off in the iPhone’s own settings stops them before they ever leave Apple.
What does the app do that the website does not?
Nothing that watches you. There is no analytics kit in it, no advertising identifier, and no tracking of you across other apps or sites. It creates no account, because there is no account in this product to create. What it adds is the notification and the icon: a tee time reminder that reaches the phone, and your club’s name on the home screen.
It is the same product you would open at clublayeros.com, running inside a native window, so every answer on the rest of this page applies to it exactly as written.
Your members
The member data is the club’s, and it stays the club’s.
Who owns what is in there?
The club does. Your roster, your rounds, your results and your charge history come back to you as files if you ever stop, and nothing has to be unwound, because nothing was replaced. Every club-owned row carries its club, and the database refuses a query that has not declared which club is asking, so one club cannot read another club’s anything.
We do not sell, share or broker member data. The only way in for us is as somebody your club has listed as staff and sent a sign-in link from its own console. That link is seven days, one person, and revocable by the club.
Do you hold any money?
No. Charges are captured and posted on your own billing rails, and we hand your bookkeeper a file in your own system’s import format. Nothing moves through us, and no member ever pays us directly.
No gaming, no wallets, no custody of anybody’s money. Every fee is a software fee for organizing, and it is collected on your own billing.
What about cookies and trackers on this site?
Every cookie in this product is there to sign a member in or keep him signed in. One holds his session. One holds a short-lived challenge while his phone answers a Face ID prompt, and it is cleared the moment that finishes. These marketing pages set neither, and there is no cookie anywhere in here for advertising or analytics.
There is no analytics script, no tag manager and no advertising pixel on this site, and the fonts are served from our own origin rather than fetched from somebody else’s.
Member screens and league boards are marked no-index on purpose, so member names and scores do not turn up in a search result. This marketing site is the only part of the product that asks to be found.
Being removed
One message, and it is done.
How do I stop the texts?
Reply STOP and they stop. Or reply with a sentence, because a person is reading it either way.
How do I get my details deleted?
Ask, by reply or by email, and the lead row goes. The demo links minted for you and every visit row attached to them are deleted alongside it by the database, so there is nothing orphaned left behind holding your name.
There is no published retention schedule on this page, because there is not one to publish yet and printing a number we do not keep to would be the worst sentence here. When there is one, it goes on this page in these same words.
Ask a person.
Anything on this page, and anything it does not cover, goes to the same place. Email is fastest if you are not already in a thread with us.